Welcome to VOVI,
Goodbye 800 Numbers

VOVI is the world’s first AI-assisted 360 Digital Engagement and Contact Center Routing Platform!

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Empowering Smarter Decisions with Conversational Intelligence

The Data-Driven Revolution: VOVICX Analyzes, Learns, Optimizes – Every Conversation Matters

VOVICX isn’t just a platform, it’s an intelligent revolution in customer experience. It empowers you to break free from clunky 800 numbers and embrace a future of seamless connections. Powered by data and AI, VOVICX understands your customers like never before. Its routing engine ensures the right conversation lands with the right agent, while real-time translation breaks down language barriers.

Unlocking the Power of Communication

VOVI FEATURES

VOVICX isn’t just a customer experience platform; it’s a symphony of AI and data working in perfect harmony to elevate every interaction. Imagine a conductor seamlessly weaving together diverse instruments, each playing its part with precision and brilliance. That’s VOVICX, orchestrating an experience that’s secure, efficient, and deeply personalized.

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Data & Security

Store and secure data however it suits you.

Sentiment Analysis

Sentiment Analysis

Understand chat interaction sentiment at a glance.

Interaction Logs

Interaction Logs

Gather essential real-time and historical feedback.

Real-Time Translation

Real-Time Translation

Talk to any customers in 100+ languages with ease.

Routing Engine

Routing Engine

Connect the right customers with the right agents on the right channel.

Integrations

Integrations

Natively connect to CRM,CC, Social Media, and way more than that.

Engagement Tools

Engagement Tools

Capture attention and spark high-value interactions. The essential metrics.

Compliance

Compliance

Ensure compliance for every regulation in all areas of operation.

VOVI USE CASES

Forward-thinking brands use VOVI!

VOVICX isn’t just a customer experience platform; it’s a symphony of AI and data working in perfect harmony to elevate every interaction. Imagine a conductor seamlessly weaving together diverse instruments, each playing its part with precision and brilliance. 

Finance

A US finance management company for banks and credit unions endeavored to provide an instant connection between their Automated Teller Machine (ATM) terminal customers and remote bank tellers. By deploying chatbots, web callbacks, social messaging, and enhanced live chat offerings across the company website and social media channels, they were able to offer a top-of-the-line ATM experience that helps solve the disconnect between customers and their financial institutions. 

The results were astounding and the client was very satisfied – they wished they did this sooner! 

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E-Commerce

Transform customers’ shopping and support experience real-time video chat feature! One global gym-wear brand did just that, providing their customers with an immersive shop-floor experience from anywhere, anytime. Not only did this make their shopping experience more convenient, but it also enabled Product Experts to virtually showcase their products while creating strong personal connections with customers.

The results were incredible – a 30% increase in average order value, 4 times more purchases from video shoppers, and a 94% positive video chat rating.

Travel and Hospitality

An award-winning luxury travel company adopted a web-calling capability to enable their customers to connect with them directly through their website, without the need for a phone. Alongside the web-calling solution, they also leveraged live chat and Google Analytics to track web calls, chats, and emails. 

The result? An inbound call rate increase of 20%, exceeding their expectations. The brand enabled their customers’ preferred communication channel so they can increase web leads and continue to provide highly tailored and bespoke consultative services.

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Enough about us.
Let’s hear about you!

Book your personalized demo today and witness firsthand how VOVICX can transform your customer experience and propel your success.


Used daily by global brands and contact centers
VOVI-favicon

Enough about us.
Let’s hear about you!

Book your personalized demo today and witness firsthand how VOVICX can transform your customer experience and propel your success.

Used daily by global brands and contact centers

VOVI-favicon

Enough about us.
Let’s hear about you!

Book your personalized demo today and witness firsthand how VOVICX can transform your customer experience and propel your success.

Used daily by global brands and contact centers
let's start working on great things together!

Contact Us

Our product experts will craft a personalized demo that showcases how VOVICX addresses your specific business challenges and opportunities.

Have a question? Don’t hesitate to reach out to us.

Get in touch today!